Customer Success Manager
Verint Systems•Cheyenne, WY
440d
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About The Position
The Customer Success Manager (CSM) at Verint is responsible for managing assigned customer accounts to ensure retention and renewal success. This role involves acting as an advocate for customers throughout their journey with Verint, overseeing their voice of customer programs, and maximizing the adoption and value of Verint's products and services. The CSM collaborates closely with the Sales team to identify upsell opportunities and is expected to build strong relationships with key client stakeholders to understand their business needs and challenges.
