Customer Success Manager
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About The Position
EliseAI is looking for a Technical Customer Success Manager who will own strategic relationships with our customers, working with everyone from frontline leasing teams to members of the C-Suite. The role requires someone who can develop a deep understanding of our products, in order to bridge the gap between our customers and our internal technology teams. You’ll serve as the product expert, guiding the user experience for customers, and owning customer satisfaction through their use of EliseAI’s products. A proven track record of creating and maintaining deep, lasting relationships with customers is a must, as you’ll be dealing with technical and complex issues while creating excitement and loyalty with EliseAI’s customers.
