Customer Success Manager
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About The Position
Paysafe is seeking a Customer Success Manager to join our team and help support our growing iGaming business. As a Customer Success Manager you will be responsible for developing enterprise customer relationships from contract signature, through the implementation/delivery stage, ensuring that the customer needs are met and there is no barrier preventing the processing of full volume projected activity. Working closely with each customer once live, the focus will be on solving problems, escalations, addressing day to day needs, ensuring high levels of client satisfaction, and addressing any areas of concern occur all to promote retention and loyalty. This role will also look at the short and long term goals of the client, working closely with the Sales & Account management teams when opportunities for new products/services arise.
