Neon Health-posted 3 months ago
Mid Level
San Francisco, CA

Come own enterprise client relationships and ensure successful adoption of Neon’s automation platform. You’ll lead implementations, drive ongoing value, and act as a trusted advisor to senior stakeholders. Ideal candidates bring SaaS enterprise account experience, program management skills, and thrive in ambiguity while delivering results.

  • Partner directly with enterprise customers to ensure success with Neon’s automation platform.
  • Act as the primary point of contact for senior client stakeholders.
  • Translate business needs into product rollouts, ensuring smooth deployment and adoption.
  • Take customer problems from design through implementation, coordinating cross-functional resources.
  • Track timelines, risks, and outcomes across multiple initiatives.
  • Spot opportunities for deeper adoption and increased value.
  • Experience managing complex enterprise accounts, ideally in SaaS or other technology-driven industries.
  • Track record of delivering successful product implementations or transformation programs.
  • Strong client-facing presence: able to influence stakeholders from operations managers to executives.
  • Background in management consulting or technical program management.
  • Opportunity to work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.
  • Career acceleration with rapid growth opportunities.
  • Frequent offsites in beautiful locations for team bonding and product shipping.
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