AssetWorks is an industry-leading provider of technology and consulting solutions for asset and infrastructure-intensive organizations in government, education, utilities, telecommunications, public transportation and the commercial sector. Our market leading suite of Enterprise Asset Management (EAM) software solutions and professional consulting services enable organizations to improve asset management and maintenance practices, streamline operations, and improve accountability for mission-critical assets. The role involves owning and advocating for the overall success of assigned AssetWorks customers and assisting in advising customers on the best methods to take full advantage of AssetWorks services. The position requires understanding the customer’s individual business processes, workflows, and forecasted needs, and becoming knowledgeable of AssetWorks products to best articulate the value and capabilities of potential solutions to customers. Responsibilities include supporting sales organizational performance targets, maintaining satisfactory client health scores, ensuring customer satisfaction, leading account management meetings, and managing critical customer escalations.