OpsVeda-posted 3 months ago
Full-time • Mid Level
Greensboro, NC
51-100 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

OpsVeda is on a mission to transform how global enterprises run their operations. Our AI-powered platform enables leading brands to make smarter inventory, sourcing, and logistics decisions - delivering measurable impact on margins, service levels, and resilience. We are looking for a Customer Success Manager to join our growing team. This role will be the face of OpsVeda to our enterprise clients, ensuring adoption, measurable ROI, and long-term value realization.

  • Act as the trusted advisor for leading global brands across supply chain, operations, and digital transformation.
  • Champion best practices, train users, and help customers unlock value from our platform.
  • Build and grow executive-level relationships that drive renewals, expansions, and advocacy.
  • Help customers reimagine their operations and achieve business outcomes with AI-driven decision intelligence.
  • 5+ years in Customer Success, Account Management, or Consulting for enterprise software clients.
  • Familiarity with supply chain, ERP, logistics, or digital transformation strongly preferred.
  • Ability to influence senior stakeholders and collaborate across technical and business teams.
  • Proactive, relationship-oriented, and passionate about making customers successful.
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid vacation
  • Corporate card for travel
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