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This position is 100% remote located in the US. We are looking to grow our Customer Success Team to further strengthen partnerships with our customers. As a Customer Success Manager, you’ll be responsible for the support of 40+ accounts and have three primary functions – Customer Retention, Engagement and Expansion, ensuring the highest customer satisfaction. The ideal candidate must have experience in consultative, product-oriented software account management, polished communication skills and a strong understanding of both technical solutions and business drivers.