You’re reading this because you’ve been thinking: “I want a key role at a fast-growing B2B SaaS company where I get to create amazing experiences for customers — combining personal 1:1 conversations with smart automation and how-to content that drives retention and growth.” If that’s you, stop searching — this is the role. If I had to sum YOU up, you’re probably already a CSM, support rep, or in another customer-facing role. You know how to listen, solve problems, and build trust. Now you’re ready to take that experience into a SaaS environment where you’ll be part of a tight, strategic CSM team focused on strengthening relationships, increasing loyalty, and helping customers win. If you love the idea of joining a 40-person high-growth team — and you want to help DealMachine empower real estate investors, roofing, solar, and home services teams to find and close more deals — then you’ve found the right place.