Customer Success Manager ($65k-90k + Equity) at Fast-growing eCommerce AI platform

Jack & Jill/External ATS • San Francisco, CA

17d • $65,000 - $90,000

About The Position

Join a rapidly scaling AI-powered platform revolutionizing eCommerce marketing. As a Customer Success Manager, you'll empower Shopify store owners, driving their growth by optimizing AI-driven campaigns and fostering strong client relationships. This role offers direct impact on product strategy and market expansion, bridging innovative technology with real business results.

Requirements

• Proven experience running successful Google and Meta campaigns for eCommerce brands.
• Exceptional relationship-building skills, proactive problem-solving, and clear communication.
• Comfortable with design tools and adept at creative troubleshooting for ad campaigns.

Responsibilities

• Onboard and manage relationships with 50+ diverse eCommerce brands, ensuring their success from day one.
• Monitor and optimize paid ad campaigns (Google, Meta) to drive measurable ROI for clients.
• Provide crucial market insights to the product team and partner with sales to refine go-to-market strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed