Customer Success Manager
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About The Position
We're looking for a strategic and relationship-driven Customer Success Manager to join our growing team. In this role, you'll partner with our customers to drive adoption, maximize value, and ensure long-term success across our BigTime platforms. You'll serve as a trusted advisor to our clients, guiding them through successful onboarding, driving adoption, and helping them realize the full value of the BigTime platform. You'll act as a trusted advisor, aligning product capabilities with client goals, monitoring success metrics, and developing success plans that support retention and growth. You are an AI champion, using the latest technology to modernize the customer success relationship to find scale & efficiency whenever possible.
