Customer Success Manager
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About The Position
WaveMark Supply Management & Workflow Solutions is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware and cloud-based software including advanced analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The Strategic Customer Success Manager plays a critically important role in the customer's success and WaveMark's business growth. The responsibilities include providing professional executive level support to stakeholders to understand their strategic needs, building stable, long-term trusted relationships, and maximizing account penetration and growth. You will collaborate closely with key customer decision makers and a team of Customer Success Consultants to ensure that customers see value in the delivery WaveMark solution, ultimately leading to contract renewal and/or expansion. This role is hybrid and will work 70% onsite in the Atlanta Metropolitan Area.
