Customer Success Manager

Coactive AISan Jose, CA
438d$133,000 - $163,000Hybrid

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About The Position

As a Customer Success Manager (CSM) at Coactive, you will be the primary point of contact for enterprise accounts, ensuring their successful adoption and growth with our AI solutions. This role involves managing internal resources to advocate for customer needs, providing guidance, and enhancing the customer experience. You will also gather feedback for product improvement and collaborate with sales teams to identify renewal and upsell opportunities.

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