Customer Success Manager
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About The Position
The Customer Success Manager engages regularly with high-value customer accounts, providing long-term relationship management that drives value outcomes. The Customer Success Manager comprehensively understands their customers' business objectives, business performance, economic health and challenges. As part of their regular customer engagement, the Customer Success Manager will recommend best practices and RealPage offerings that will drive value and help the customer achieve their business goals. They coordinate with various RealPage team members to develop a long-term customer-specific plan that aligns with the customer's goals, increases customer engagement and success, and improves the customer experience with our products and partnership. They oversee the progress of the plan and regularly communicates with their customers and stakeholders to ensure verified outcomes are achieved that positively impact the customer's business.
