Customer Success Manager

Dreamdata • New York, NY

83d

About The Position

Dreamdata is the industry leader in B2B marketing attribution, optimization and automation. Founded by ex-Trustpilot product and engineering leaders starting in 2019 after building the platform internally, Dreamdata is now taking on the complex world of B2B marketing by storm by helping marketing leaders optimize and connect their efforts across all marketing channels to real revenue - something that wasn't fully possible until now. With product market fit achieved, Dreamdata is experiencing over 100% YoY growth. To maintain this momentum, we are expanding our team to further empower our customers and ensure their success. This is where you come in. We are scaling our US team and seeking a third Customer Success Manager for our NYC office.

Requirements

• Passion for Customer Success and data-driven results.
• Technical acumen and marketing expertise.

Nice To Haves

• Commercial experience in Customer Success or Account Management.

Responsibilities

• Shape the success journey for customers.
• Become an expert on the Dreamdata platform and its integrations.
• Support existing customers and the sales team during pre-sales.
• Drive adoption and usage of the platform.
• Act as a day-to-day contact and strategic advisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 51-100 employees