Customer Success Manager, US FedCiv
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About The Position
You're a self-motivated and self-directed Customer Success Manager with a passion for building and maintaining customer relationships, fully understanding their needs, and advocating on their behalf. As an expert on Dataminr’s First Alert product, you understand your customers’ strategic objectives and help them achieve success. You are knowledgeable of major trends and events impacting US national security, government, cyber security, publicly available information, and big data and can translate these into actionable insights for your customers and their adoption of First Alert. This is a DC-based hybrid role that requires two days a week in our Arlington, VA office unless traveling. Remote candidates may be considered based on distance, expertise and fit.
