There are still lots of open positions. Let's find the one that's right for you.
As a Telecom SaaS Customer Success Manager, you will be responsible for managing customer relationships after the sales team closes the deal. Your main focus will be on ensuring a successful onboarding, driving product adoption, and fostering long-term customer satisfaction. This role requires strong knowledge of telecommunications industry practices and an understanding of telecom network architectures to effectively support customers in this sector. You will act as the primary point of contact for your assigned customers, ensuring they achieve their desired outcomes with the SaaS platform and providing guidance for optimal use.