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The Customer Success Manager (CSM) at LeanDNA is a pivotal role focused on ensuring customer satisfaction and success with the LeanDNA platform, particularly for clients in Mexico and the LATAM region. The CSM will build strong relationships with customer executives, provide training and support, and drive the adoption of LeanDNA's inventory optimization solutions. This position requires a blend of analytical skills, supply chain knowledge, and the ability to communicate effectively in both English and Spanish.