Customer Success Manager, SLED
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About The Position
The Public Sector Customer Success Manager will be responsible for complementing Okta's innovations, and capabilities with our customers' business objectives and priorities thereby driving higher business value and executive alignment. The Customer Success Manager will be accountable for driving customer adoption and growth by providing product expertise and adoption recommendations, and opportunities for greater service and risk management. The Customer Success Manager will perform routine health checks, roadmap sessions, and assist with business value assessments to ensure our customers receive the most return on their Okta investment. The success of this role means higher customer happiness, retention and expansion of Okta business.
