Customer Success Manager - SAP Academy for Customer Success - US (Hybrid)
SAP•Tempe, AZ
418d•Remote
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About The Position
The Specialist Customer Success Manager (S-CSM) role at SAP is designed for candidates early in their careers, focusing on guiding customers through their business journey with SAP solutions. The S-CSM is responsible for enhancing customer satisfaction, retention, and upsells for Cloud products, overseeing key milestones throughout the customer lifecycle. This position is part of the SAP Academy for Customer Success, a 10-month talent development program that combines classroom learning with practical experience, preparing participants for a direct customer-facing role.
