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The Customer Success Manager at Stryker is a key customer-facing role focused on helping clients achieve their strategic objectives and maximize the value of their investment in the Stryker Vocera portfolio. This position involves driving solution adoption post-deployment, supporting retention and expansion efforts, and serving as a consultant to customers. The role requires establishing and maintaining long-term relationships with client executives, aligning activities with business strategies, and proactively engaging with customers to understand their business objectives.