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The Customer Success Manager is a key customer-facing role at Stryker, responsible for helping clients achieve their strategic objectives and maximize the value of their investment in the Stryker Vocera portfolio. This position focuses on driving solution adoption post-deployment, supporting customer retention and expansion, and serving as a trusted consultant to clients. The role involves building long-term relationships with client executives, understanding their business goals, and ensuring alignment with Stryker's solutions to enhance customer success throughout the lifecycle.