Customer Success Manager - Public Sector
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About The Position
Everlaw is seeking a Customer Success Manager that demonstrates our company values of respect for users, process-driven growth, and attention to detail! As a Customer Success Manager, you'll set your own bar to build and nurture collaborative relationships with our government clients to drive strong user adoption, customer satisfaction, and value, ensuring that they ultimately renew and grow their relationship with us. With enthusiasm and clarity, you'll use your product expertise to coach and educate our clients on how to best leverage our product, troubleshoot questions related to the platform or underlying client data, and ensure that our clients are successful and delighted by their Everlaw experience. We are looking for a Customer Success Manager who is passionate about public sector customers and the ways in which they use technology to drive results and meet their goals. Your contribution will matter as you'll help our federal, state, and local government customers reach their full potential with a sophisticated and powerful platform to discover truth and promote justice.
