Customer Success Manager - Provider
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About The Position
The Customer Success Manager will be responsible to ensure customers achieve their desired outcomes while using Inovalon’s products and services. As a member of the Customer Success team (CSM), the Customer Success Manager will partner with clients to drive adoption and outcomes leading to renewals, expansion and advocacy across an assigned portfolio and all segmentations of the strategic partner business (Wholesale, Aggregator, Hybrid, Payer-non trading partner). This individual will deliver an excellent customer experience by executing and driving the overall growth and retention strategies, revenue pull through and commercialization activities that result in evolving customer interactions and deliverables that meet and exceed customer expectations.
