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We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For customers who purchase a Customer Success Plan, we offer our deepest level of partnership, skilled expertise, and tools to drive agility and success. We are seeking a Customer Success Manager (CSM) for Agentforce to serve as a named resource and strategic advisor for Salesforce's most important accounts deploying autonomous agents via Agentforce. This role will be focused on customers in the ICE (Industrial, Consumer Goods, and Energy) Operating Unit (OU) in AMER.