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The Customer Success Manager (Digital) is someone with a hunger for scalable innovation and passion for health and social care. The individual in this role will have a strong mind for handling client needs, as well as a deep understanding of how to use digital tools to achieve customer satisfaction at scale. The individual in this role will be responsible for managing and retaining a large portfolio of customers, developing resources to deliver Unite Us value. This role requires someone with a creative and strategic mindset, who is customer and team-oriented and has the ability to thrive in a high growth and fast-paced company environment.