As a Customer Success Manager, Digital Touch you will define and execute strategies that drive engagement, adoption, and retention across a large portfolio of accounts, helping transform concussion management and elevate potential globally. Make a measurable impact by shaping programs that empower millions of learners, athletes, and healthcare professionals worldwide. ImPACT Applications is the gold standard in concussion testing and management, trusted by healthcare providers, schools, and sports organizations for over 20 years. As part of Riverside Insights, ImPACT combines startup energy with the stability of a profitable, fast-growing business. This role offers real ownership, mentorship from senior leadership, and the opportunity to build scalable engagement programs that make a difference for athletes and patients recovering from mild traumatic brain injuries.