Salesforce-posted about 1 year ago
$128,300 - $217,200/Yr
Full-time • Mid Level
Chicago, IL
Publishing Industries

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The Customer Success Manager (CSM) at Salesforce is responsible for ensuring that customers maximize the value of their Salesforce investment through the Signature Success Plan. This role involves building strong relationships with customer organizations, acting as a trusted advisor, and managing customer expectations during incidents. The CSM will coordinate services, provide feature guidance, and advocate for customers to ensure their success and satisfaction with Salesforce's offerings.

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