Customer Success Manager - Blackboard
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About The Position
The Customer Success Manager (CSM) at Anthology plays a crucial role in ensuring that customers derive value throughout their journey with the company. This position focuses on customer success and retention by engaging with clients to understand their goals and creating actionable plans to meet those objectives. The CSM collaborates with various teams within Anthology to provide necessary support and resources, while also identifying opportunities for expansion in sales and services. The role requires a customer-first mindset, strong relationship-building skills, and the ability to drive initiatives that enhance customer satisfaction and adoption of Anthology's solutions.
