Customer Success Manager, Agency
Keen Decision Systems•Cary, NC
457d
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About The Position
The Customer Success Manager (CSM) at Keen Decision Systems is responsible for driving the success of agency clients by overseeing onboarding, training, and long-term relationship management. The CSM ensures that clients achieve early wins with the Keen Platform, expands their usage, and fosters advocacy for the solution. This role involves providing expert guidance, managing client relationships, and collaborating with internal teams to support the growth of Keen's agency business.
