Customer Success & Logistics Manager
Midwest Roofing•Eldon, MO
424d•$75,000 - $85,000
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About The Position
The Customer Success and Logistics Manager is a vital role within a roofing company, responsible for enhancing customer experience and optimizing logistics processes. This position involves managing incoming leads, material orders, supply chain logistics, insurance supplements, and invoicing, while ensuring high customer satisfaction and operational efficiency. The manager will lead a team, track key performance metrics, and utilize the Entrepreneurial Operating System (EOS) to drive performance and accountability.
