Customer Success Guide
Avidxchange•Charlotte, NC
426d
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About The Position
The Customer Success Guide at AvidXchange, Inc. is responsible for serving as the primary contact for small customers, ensuring their successful adoption of payment solutions. This role involves proactive communication with customers, analyzing their payment adoption trends, and collaborating with internal teams to address any challenges they face. The position requires a strong focus on customer engagement, data collection, and analysis to enhance the overall customer experience.
