Customer Success Guide
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About The Position
This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group, working from the Regional Success Centre in Addison, TX to drive customer success and platform adoption across AMS. You’ll work with some of the most important customers, helping them unlock the full potential of our products while contributing to strategic growth initiatives. As a Customer Success Guide, you will be part of a newly formed Customer Excellence Group, responsible for driving customer success, growth, and adoption within the AMS region. Operating out of the regional hub, you will serve as the trusted point of contact for customers, helping them achieve their business goals while ensuring they get the most out of our products and services. You'll work on time-bound engagements to accelerate adoption, retention, and expansion, collaborating with internal teams and executive stakeholders.
