Customer Success Growth Consultant (CSM) 1 - Remote

AI Acquisition

100d • $5,000 - $10,000

About The Position

AI Acquisition is a leading AI platform that connects AI agencies with qualified enterprise opportunities. The company operates globally, with a focus on the US market, and combines proprietary AI orchestration tools with enterprise SaaS infrastructure to deliver value to its customers. The role of Customer Success Growth Consultant involves overseeing a portfolio of clients, conducting personalized consultations, and guiding entrepreneurs in executing their growth action plans. This position is ideal for ex-agency owners or experienced business growth coaches who are passionate about helping others succeed.

Requirements

• At least 3 years of experience growing, coaching, or consulting businesses, with a proven track record of helping entrepreneurs achieve their goals.
• Ex-agency owners or individuals with extensive digital marketing and sales experience are highly preferred.
• Passionate about learning and developing both technical and professional skills.
• Thrives in dynamic, fast-paced environments surrounded by ambitious, driven individuals.
• Strong ability to hold clients accountable, provide actionable feedback, and guide them through challenges.

Responsibilities

• Conduct in-depth, personalized video consultations to understand each client’s current position and goals, crafting tailored action plans.
• Provide ongoing support through regular progress reviews, offering strategic guidance to ensure accountability and continuous advancement.
• Manage a portfolio between 30-40 clients, ensuring each receives the attention and support needed to thrive.
• Deliver insightful analysis on client progress and overall program performance to inform key stakeholder decisions.
• Refine strategies in offer creation, marketing, and sales to help clients increase revenue.
• Regularly audit and optimize client funnels, offers, pricing, and sales processes to maximize effectiveness and growth.
• Oversee the end-to-end client experience, proactively implementing improvements to maximize satisfaction and results.
• Act as a dedicated coach through 1:1 sessions, setting clear action plans, holding clients accountable, and providing targeted feedback via Slack.
• Rapidly resolve challenges while reviewing key milestones to ensure clients stay focused on high-impact activities that drive their success.
• Review and refine client-created marketing materials to ensure quality and effectiveness.
• Serve as a key resource within our digital community platforms, promptly addressing client inquiries and guiding them to the most relevant tools, content, and learning materials.

Benefits

• Full Time - Independent Contractor (1099 or otherwise, depending on applicant country)
• Fully Remote
• Base retainer: $5K–$10K/month USD
• Standard band: $5K–$8K/month USD
• Senior band: $7K–$10K/month USD for ex-agency owners with $10M+ P&L experience
• Upsells & Cross-Sells: 7.5% on sets and 15% on closes on all back-end revenue (uncapped)
• Deal Bonuses: $1K–$3K USD for client referrals, $1K USD for talent referrals
• Realistic OTE: $120K–$150K+ USD in Year 1
• Equity Opportunities: Invitation to a share scheme after 12 months (subject to performance)
• Accelerated advancement opportunities on both individual contributor and team management pathways
• $20K annual training budget
• Continuous up-skilling at the C-suite level

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level