Customer Success Executive
Lumen Technologies•Irvine, CA
450d•$90,960 - $151,600
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About The Position
The Customer Success Executive at Lumen is a pivotal customer-facing role focused on ensuring the success of our largest clients in achieving their business objectives through effective use of Lumen's solutions. This position emphasizes building strong relationships, monitoring customer health, and proactively addressing concerns to enhance customer satisfaction and loyalty. The role also involves identifying opportunities for upselling and cross-selling, thereby expanding partnerships and driving revenue growth.
