At HireVue, we're looking for a Customer Success Director (CSD) who's ready to roll up their sleeves, think big, and drive real impact. If you're passionate about helping customers win, love the energy of an entrepreneurial environment, and want to shape the future of customer success, this is your stage. As a CSD, you'll be the strategic partner our customers can't live without — leading conversations that drive ROI, spark product adoption, and open the door to growth and expansion. You won't just react to customer needs — you'll be three steps ahead, inspiring confidence and unlocking new opportunities. This role is dynamic, fast-paced, and packed with variety: one moment you're deep in strategy sessions, the next you're collaborating with product teams or helping customers plan their next big move. You'll wear a lot of hats — manager, strategist, marketer, planner — and you'll love it. If you thrive on ownership, decision-making, creative problem solving, and working with a team that's as passionate about success as you are, then you'll fit right in.