Customer Success Coordinator

Cohere Beauty Omaha Inc•Omaha, NE

12h•Hybrid

About The Position

The Customer Success Coordinator provides administrative and operational support to the Customer Success and Project Management team. This role focuses on task execution, data management, and coordination to ensure the smooth progression of product development and customer projects. This is an entry-level opportunity to gain exposure to beauty manufacturing, project management, and cross-functional operations.

Requirements

Bachelor’s degree or equivalent preferred, or a combination of education and experience is desired.
0-2 years of experience in administrative, coordination, or support roles.
Strong attention to detail and organization.
Ability to manage multiple tasks in a fast-paced environment.
Basic professional communication and coordination skills.
Proficiency in Microsoft Office (Excel, Outlook, PowerPoint).
Eagerness to learn and grow in project management.
Commitment to maintaining regular and predictable attendance.
Ability to work on-site.

Nice To Haves

Interest in manufacturing, supply chain, or beauty industry is a plus.

Responsibilities

Support the team in managing customer communications and scheduling meetings.
Prepare meeting materials and capture notes, action items, and follow-ups.
Ensure timely responses to routine customer requests.
Assist in maintaining project trackers, timelines, and internal systems.
Assist with data entry, submittals, documentation, and file management.
Track samples, approvals, and key deliverables.
Follow up with internal teams on status updates and deliverables.
Help ensure information is shared accurately across teams.
Assist in tracking deadlines tied to product launches.
Help organize customer-requested documentation for compliance, labeling, and specifications.
Maintain accurate records of project status and updates.
Support reporting by gathering and organizing data.
Perform additional duties assigned to support the overall success of the organization.