Customer Success Consultant - DRS & Cyber Security
Elliot Davis•Charlotte, NC
240d•Hybrid
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About The Position
The Customer Success Consultant will work alongside the Digital Risk Services & Cyber Security teams by supporting Customer interactions, and ensuring seamless coordination of cybersecurity service delivery. As part of the larger Digital Practice team, the Customer Success Consultant will support Customer relationships, engagement tracking, and participate in process improvements to enhance operational efficiency. The consultant will serve as a critical liaison between, consultants, and leadership, ensuring that service commitments are met, and processes are continuously optimized.
