Customer Success Associate
Ascent Cloud•Detroit, MI
417d•$52,000 - $52,000
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About The Position
The Customer Success Associate (CSA) plays a crucial role in ensuring customer satisfaction and retention at Ascent Cloud. This position serves as the primary point of contact for customers, focusing on onboarding, user adoption, and maintaining high levels of customer satisfaction. The CSA is responsible for managing a portfolio of customers, providing guidance, and facilitating support to help customers effectively utilize the software solutions provided by the company.
