Customer Success Associate - Remote
Med Express•Pittsburgh, PA
412d•Remote
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About The Position
The Customer Success Associate at GoHealth Urgent Care plays a crucial role in ensuring seamless service delivery to clients and patients. This position involves managing scheduling requests, providing direct client support, and troubleshooting issues as they arise. The associate collaborates with operations leadership and national support resources to enhance the customer experience, ensuring that all interactions are effortless and connected. The role requires strong organizational skills and the ability to manage multiple tasks effectively while maintaining a focus on customer satisfaction.
