Customer Success Advocate II
Lumen Technologies•Augusta, ME
472d•$49,380 - $82,300
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About The Position
The Customer Success Advocate II is a customer-facing role focused on ensuring the success of small and medium-sized customers by helping them leverage Lumen's solutions to meet their business objectives. This position involves monitoring customer health, addressing concerns proactively, and identifying opportunities for upselling and cross-selling, all while building trust and loyalty with clients.
