Customer Strategy Manager

Campbell Company Of Canada • Camden, NJ

315d • $94,200 - $135,400

About The Position

The Customer Strategy Manager is responsible for leading strategic Business Unit initiatives to ensure strategies deliver AOP goals and JBP commitments with our customers. This role serves as a critical leadership and liaison position between Campbell Snacks Sales and the Brand Business Unit. The manager will work collaboratively with the division brand teams to deliver Big Bet and limited time offer commercialization and strategy.

Requirements

• Bachelor's Degree Required
• 8+ years of related experience (e.g. Customer Strategy, CPG, Sales, etc.)
• Strong verbal and written communication skills, including public speaking.

Nice To Haves

• Change Leadership
• Strong influencing skills - specifically within a matrix organization
• Works well autonomously, self-starter
• Strong prioritization skills and business agility
• Communication Skills - Business Writing and Presentation
• Negotiation Skills
• Strategic Thinking
• Advanced analytics
• Strong understanding of P&L drivers
• Category Management/ Insights

Responsibilities

• Interact regularly with Sales, Brand/Shopper Marketing, Revenue Management, Category Management, and Shopper Insights to support strategic customer plans.
• Own and lead the annual planning process, incorporating the customer voice and delivering on customer requirements.
• Partner with customer teams to build quality plans in alignment with customer and Campbell Snack multiyear strategic growth initiatives.
• Co-create annual brand and sales executional strategies alongside Sales Leadership, Marketing, and Category Strategy partners.
• Lead Sales voice with Marketing Directors to ensure Big Bet Innovation strategies are developed with the voice of the Customer.
• Be the sales voice in Portfolio Management Review (PMR) and Commercialization (Gating) across all Innovation projects.
• Lead compelling selling stories to support innovation launches and key drive event windows.
• Partner with Revenue Management and Brand on multiyear price pack architecture strategy and executional plan.
• Manage and provide solutions to supply chain and logistics headwinds and opportunities.
• Prioritize available product across Customers and build/execute Customer allocations where needed.

Benefits

• Medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners)
• Matching 401(k) plan with immediate vesting
• Unlimited sick time along with paid time off and holiday pay
• Free access to the fitness center if in WHQ
• Access to on-site day care and company store
• Campbell's Cares program matches employee donations and/or volunteer activity up to $1,500 annually
• Variety of Employee Resource Groups (ERGs) to support employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree