Customer Strategy and Analytics Manager

The Coca-Cola CompanyAtlanta, GA
1d$103,000 - $121,000

About The Position

The Customer Strategy and Analytics Manager will be responsible for leading a team of Analysts and building a “bottoms up” customer volume plan for their region and supporting customer strategy analytics by working with the Customer, RGM and Finance teams. The Customer Strategy and Planning Manager is relied upon to build sales performance forecasting models and will work directly with customer teams to maintain plan accuracy, maintain key trackers for internal visibility, deliver insights, and identify growth opportunities.

Requirements

  • Bachelors degree in relevant Analytics/Mathematics field required
  • 5 years of previous experience in Analytics required
  • Expert in Excel modeling required, additional data platform knowledge preferred (ETL, Tableau, PowerBI, etc) preferred
  • Strong analysis, creative thinking, planning, organizing and problem-solving skills
  • Passion for understanding consumer behavior.
  • Strong attention to detail.
  • Self-starter.
  • Team player.
  • Ability to adjust on the fly and thrive in an ever-changing environment
  • Ability to travel (~10% of time)
  • The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Responsibilities

  • Manage respective customer channels and lead team of four Customer Strategy & Planning analysts.
  • Report performance vs plan and prior year regularly to Sales Leaders & BASN Executive teams.
  • Develop models for reviewing sales performance and build upon existing models.
  • Present weekly consumption forecasts and trends to key account managers, VPs, and Executive Leaders.
  • Guide Sales and Analysts in forecast adjustment opportunities and gaps.
  • Support the development of the annual bottoms up sales forecast and monthly forecast update with RGM and Finance Teams to ensure an accurate volume and net revenue plan by product group and customer for region
  • Aggregate key inputs into the monthly S&OP process with customer insights and category intelligence, sales distribution and promotion plans, sales risks and opportunities
  • Identify customer planning opportunities with RGM by leveraging volume planner, trade planning system, syndicated data and trade spend targets
  • Work with customer teams for post-promotion analysis for future plan optimization and learnings
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