Customer Solutions Representative

C2 GPS- Alamo Workforce • Seguin, TX

1d

About The Position

A core member of the C2 GPS’ career center team, The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.

Requirements

• High school diploma or GED required.
• Valid driver’s license and proof of insurance with good driving record.

Nice To Haves

• One year of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.

Benefits

• Health Insurance (with low-cost options for employee-only plans)
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with 100% Employer Match of up to 6% of individual contributions
• Dental
• Vision
• Life Insurance
• Short and Long Term Disability
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED