Customer Solutions Engineer Intern (Summer 2026)

CloudflareSan Francisco, CA
4dOnsite

About The Position

As a Customer Solutions Engineer (CSE) intern, you will work alongside the Customer Success team as a hands-on technical contributor, with opportunities to independently own customer interactions as you ramp up. You are a technical expert and will leverage your knowledge & AI to build tools and processes which ensures our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.

Requirements

  • Currently undergoing a bachelor degree in computing or related field
  • AI Tooling & Automation: Demonstrated experience building tools with AI and a strong focus on using automation to solve technical and customer-facing challenges.
  • Core Technical Knowledge: Foundational understanding of Web Technologies, Internet Security, Computer Networking, along with strong technical troubleshooting skills.
  • Technical Curiosity & Adaptability: Passionate about learning new technologies and comfortable working in a fast-paced environment that requires navigating ambiguity.
  • Problem-Solving: Proven ability to proactively identify and diagnose complex issues, followed by developing sustainable, preventative solutions.
  • Project & Time Management: Ability to manage a project end-to-end, work effectively to deadlines, and prioritize competing demands.
  • Communication & Stakeholder Management: Excellent communication and interpersonal skills for managing stakeholders and providing clear technical guidance to Enterprise customers.
  • In office 3-5 days a week in Singapore.

Responsibilities

  • AI-Driven Automation: Build and implement AI-native tooling and processes to automate technical, customer-facing workloads.
  • Customer Technical Expertise: Serve as the trusted technical advisor for regional customers, proactively providing clear guidance and product expertise across the Cloudflare platform.
  • Knowledge & Best Practices Sharing: Drive team success by contributing to internal and external documentation, resolving technical Q&A, and helping to iterate on best practices.
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