Customer Solutions Consultant (Cargas Energy)

Cargas Systems • Lancaster, PA

7d

About The Position

The Customer Solutions Consultant helps our customers by providing training, guidance, and support for Cargas Energy . You'll build consulting and technical skills while helping customers adopt core system functionality. This role is a leveled position at Cargas. Leveling within the role is determined by Cargas using established internal criteria and will be assessed during the hiring process.

Requirements

• Bachelor's degree or equivalent combination of education and experience
• 1+ years of experience in a business setting
• Ability to learn new software systems and business applications
• Strong written and verbal communication skills
• Valid driver's license

Nice To Haves

• Degree in Business, Accounting, or a related field
• Experience in the energy industry
• Experience with accounting, financial processes, or business systems
• Technical troubleshooting experience

Responsibilities

• Deliver training for users on core Cargas Energy modules
• Support system setup, configuration, and implementation
• Troubleshoot routine issues and escalate complex situations
• Participate in software testing and document results
• Maintain accurate customer and system documentation
• Complete project tasks within timelines and budgets
• Collaborate with consultants and project teams
• Communicate clearly with customers and internal teams
• Build knowledge of Cargas Energy functionality and integrations

Benefits

• Employees share in our success through employee ownership, profit sharing, and bonus programs
• Competitive total rewards package that includes comprehensive benefits and cost-saving programs focused on mental, physical, financial, and social well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level