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As a Customer Solutions Center Representative, you will be the first point of contact for both internal and external customers. In this fast-paced role, you will use a variety of computer and telecommunications technologies to assist customers with account and loan inquiries, routine maintenance on customer accounts, and processing requests from government and legal entities. You'll also download loan applications via the Bank's website. The ideal candidate will have a customer-first attitude, be able to handle high call volumes, multitask effectively, and ensure accuracy and attention to detail in every interaction.