Customer Solutions Analyst II
ZoomInfo Technologies•Waltham, MA
436d•$20,000 - $20,000
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About The Position
The Customer Solutions Analyst II at ZoomInfo plays a crucial role in ensuring customer success by building relationships and delivering exceptional service. This position involves managing customer inquiries, providing workflow recommendations, and capturing customer feedback to drive product improvements. The analyst will also identify renewal risks and up-sell opportunities while supporting customers in utilizing the platform effectively.
