California Closets Customer Showroom Attendant

California Closets•Glen Allen, VA

8d•$17•Onsite

About The Position

For more than four decades California Closets has built a reputation of delivering unparalleled service to its clients. The Client Liaison is our client's first contact with our organization and a critical component to our success in delivering an exceptional experience. Responsibilities with Onsite Training Receive all incoming phone calls and schedule all Design Consultant appointments Manage confirmations of all Design Consultations and Installation confirmations Maintain and update client databases Laid back environment Prepare and manage correspondence, reports, and documents as needed Assist the management team with various administrative tasks Set up service tickets Able to work well independently and with others in a team environment Learn our products, organizational structures, and apply relevant terminology Gain industry knowledge The heart and soul of our company are our people — installers, manufacturing & production teams, sales design consultants, and other positions throughout our company. We believe in you. We trust in you. We invest in you. Your growth and success is our growth and success. At California Closets, our people reflect different perspectives, life experiences, and the world we all share. Diversity and inclusivity simply make us a better company and help us connect to each other and the customers we serve. Differences make us stronger. Shared values make us family. Combine who you are with what you love to do. Find yourself a home at California Closets.

Requirements

Outgoing, motivated, self-driven individual
Excellent verbal and written communication skills
Possesses a strong affinity for Client Service
Advanced knowledge and experience of relevant software applications (Word, Excel, Outlook, PowerPoint)
Experience working as a client services representative
Comfortable working within a fast-paced environment
Ability to multitask and problem solve
Able to adapt quickly to change
Able to work well independently and with others in a team environment

Responsibilities

Receive all incoming phone calls and schedule all Design Consultant appointments
Manage confirmations of all Design Consultations and Installation confirmations
Maintain and update client databases
Prepare and manage correspondence, reports, and documents as needed
Assist the management team with various administrative tasks
Set up service tickets
Learn our products, organizational structures, and apply relevant terminology
Gain industry knowledge