Customer Services Specialist (Hybrid - Troy, MI) - Health Alliance Plan
Henry Ford Health Corp•Troy, MI
469d•Hybrid
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About The Position
The Customer Services Specialist position at Health Alliance Plan Henry Ford Health focuses on enhancing customer relations across all HAP product lines. The role involves providing prompt and courteous resolution to customer inquiries, supporting corporate goals, and improving the overall customer experience through effective communication and problem-solving. The specialist will engage with both internal and external customers to educate them about HAP products and services, ensuring compliance with policies and procedures while maintaining confidentiality.
