Customer Services Rep

University of New Mexico•Albuquerque, NM

1d•$13•Onsite

About The Position

UNM Parking and Transportation Services is seeking an energetic, customer-friendly individual with strong interpersonal, organizational, and time management skills to support a variety of functions within our Business Operations division. This is a fast-paced, service-oriented role ideal for a motivated student with a passion for sustainability and helping others. Primary Responsibilities: Communicating parking, transportation, and bike valet information to customers Handling cash and credit card transactions accurately and securely Supporting the Bike Valet program, including: Standing for extended periods (up to 4+ hours) Operating outdoors in all weather conditions Tagging and retrieving bicycles efficiently and carefully Assisting with special events, including evenings and weekends Staffing the Transportation Information Center in the Student Union Building (SUB) Performing data entry and helping maintain customer records and files Participating in promotional and sustainability-related outreach activities Completing other duties as assigned to support the department

Requirements

Must be a current student at the University of New Mexico enrolled in at least 6 credit hours, in a degree seeking program.
Strong organizational and communication skills.
Ability to work independently and demonstrate sound judgment.
Availability to work at least a 4-hour shifts

Nice To Haves

Open availability during the week to work shifts of at least 3-4 consecutive hours, Monday through Friday, between 7:00 AM and 6:00 PM
Preference given to those who can work Monday - Friday mornings from 7:30am until noon
A work-study award recipient
Availability to work at least 20 hours per week
Prior point of sale (cash & credit cards) and customer service experience
Strong organization and time management skills
Must be able to work outdoors in all weather conditions
Comfortable with physical activity, including standing and moving for extended periods
Must pass a pre-employment background check (required for selected candidates)

Responsibilities

Communicating parking, transportation, and bike valet information to customers
Handling cash and credit card transactions accurately and securely
Supporting the Bike Valet program
Standing for extended periods (up to 4+ hours)
Operating outdoors in all weather conditions
Tagging and retrieving bicycles efficiently and carefully
Assisting with special events, including evenings and weekends
Staffing the Transportation Information Center in the Student Union Building (SUB)
Performing data entry and helping maintain customer records and files
Participating in promotional and sustainability-related outreach activities
Completing other duties as assigned to support the department